jdpyy Privacy Policy
This policy clearly explains how we handle and protect your personal data at jdpyy. By accessing and using our platform, you agree to this policy.
Introduction
jdpyy ("we", "our", "service") is an online gaming platform for players in Myanmar. We take the protection of your personal data seriously. This Privacy Policy ("Policy") explains what personal data we collect, how we use, retain, and protect it when you access jdpyy's website https://jdpyy.app ("platform").
We may update this policy from time to time. When changes occur, the "Last Updated" date on this page will be revised, so we recommend checking it regularly. Continuing to use the platform after any changes means you accept those changes.
Personal Data We Collect
When you access the jdpyy platform, we may collect two types of personal data — data you provide directly, and data collected automatically.
Personal Data You Provide
You directly provide the following personal data.
- Name, date of birth, phone number, or email address provided when creating an account
- KBZPay, Wave Money, AYA Pay, CB Pay account reference numbers related to payments
- Information provided through customer support communications
- ID card copy or identification documents submitted for KYC (Know Your Customer) verification
Automatically Collected Personal Data
When you use the platform, we automatically record the following personal data.
- IP address and device/phone type
- Browser type and version
- Pages visited and games played
- Login and logout date / time
- Payment records
- Cookies and similar tracking technologies
How we use your personal data
We use your personal data only for the following purposes.
Account management
Used to create your account, verify your identity, and handle security.
Financial transactions
Handles deposits, withdrawals, and bonus payments smoothly.
Customer support
Handles your questions and resolves issues via 24/7 Live Chat and email.
Legal compliance
Handles fraud prevention, anti-money laundering, and responsible gambling.
Platform improvement
Analyses player behaviour data to understand how players play and improve our services.
Responsible gambling
Reviews data to support gambling patterns that align with our responsible gambling policy.
Personal data sharing policy
jdpyy never sells, rents, or trades your personal data to third parties. However, we may share personal data only in the specific circumstances below.
Service providers
We have data processing agreements with service providers such as payment processors, customer support providers, and platform operators, and they may only handle data for the purposes we instruct.
Legal requests
We may disclose data where required to comply with a lawful request from legal authorities.
Fraud prevention
We may share data with the specialist agencies we work with for anti-money laundering and fraud prevention purposes.
Cookies and tracking technologies
Our platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help you use the platform better.
Types of cookies we use —
- Essential cookies — Cookies required for the platform to function correctly (account login and security)
- Performance cookies — Cookies that analyse which pages players visit and help improve the platform
- Functional cookies — Cookies that remember your personal settings such as your language preference
You can block cookies in your browser settings. Note, however, that blocking essential cookies may cause some platform features to stop working.
Data protection
jdpyy has put in place a range of technical and organisational security measures to keep your personal data safe.
- All data transfers are protected with SSL/TLS encryption
- Payment data is handled only by providers that meet PCI-DSS security standards
- Internal access is restricted to staff who have signed confidentiality agreements and staff who need to handle data as part of their role
- Regular security audits are carried out
- In the event of a data breach, you will be notified within the timeframe required by law
While we protect data security to a reasonable extent, please understand that we cannot guarantee 100% security of internet transfers or digital storage.
Data retention period
We will retain your personal data for as long as your account exists or as long as needed to provide our services. Retaining data to comply with legal requirements, resolve disputes, or enforce our agreements is permitted by law.
Financial records and KYC data are retained for the period required by law. After an account closure request, we will delete or anonymise your data in accordance with our legal obligations.
Your Rights Regarding Personal Data
You have the following rights regarding your personal data.
Right to Access
You can request a copy of the personal data we hold about you.
Right to Correct
You can request correction of any personal data that is inaccurate or incomplete.
Right to Delete
You can request deletion of your personal data, except for data that must be retained due to legal requirements.
Right to Restrict
You can request that we restrict how we handle your personal data — for example, while you dispute its accuracy, or when it should be deleted but you want it kept for legal reasons.
To exercise any of these rights, please contact our customer support team at [email protected]. We will respond promptly.
Under 21 Protection
jdpyy services are for players aged 21 and above only. We never collect or use personal data from anyone under 21. If we become aware that personal data from someone under 21 has been submitted to us, we will delete it immediately and close the associated account.
Contact Us
If you have any questions, comments, or requests about this privacy policy, you can reach jdpyy's support team via 24/7 Live Chat or by emailing [email protected]. We provide support in Myanmar language.